When one of the most innovative companies on the planet came to us for help with an internal communications challenge, we leapt at the chance to help out.

The Cisco Security Business Group’s Operations, Planning & Strategy (OPS) division has completely changed its service portfolio and delivery model – this is because of world-class leadership and an operations team that believes at a cellular level that it needs to add value to everything it brings to the table.

They call it Intelligent Operations and it’s fair to say that it’ll cause a sea change not only in the technology arena, but business-wide.

We can’t go into a ton of detail right now, but Headset has been tasked with helping to define, position and communicate Intelligent Operations in 2014. Stay tuned.